The economy is in a recovered dive, no doubt about it, but that doesn’t remove the pain of back orders. Those nasty out-of-inventory items that don’t get a lot of attention. Their not widely sold and therefore hide in those warehouse shadows and recesses of purchasing agents minds.
As a salesperson when you recommend a unique product for a very important project there’s a level of excitement created. It raises the bar and takes oneself out of the mundane of a normally just busy day. This was one of those for me. I could visualize how the photographs look, felt and was taken back to the actual time in history when the image were alive. They became real and that was exciting.
Over the past week I have been fighting to get the product to my client, each strategic thrust met with inventory and “it’s a special order” resistance. Calls and emails become frustrating and untimely while I cry out for some form of solution. It’s Friday, the order is now 3-weeks old and I still have no answer.
When taking on a new product line one doesn’t expect to have many back-orders but expects a few. In times like these products that are not on a widely sold list become less obvious and instead of a light layer of dust on boxes the shelves become bare and lonely.
I don’t like back-orders, who does.
Here’s to printing large and lovin’ it.
kodakmediausa 